Services

Our Services

Support services

Our online support services give you the opportunity to get directly in touch with our service representatives. You can request service or service information electronically, or you can call a service representative to get a fast response to your service request.

Repair service

Equipment uptime is critical to your productivity. In case of instrument performance problems or operational issues, you need to get back up and running again as quickly as possible, whether your equipment requires on-site service or repair at one of our Service Centers. We support you on extending the lifetime of your equipment with repairs performed by factory-trained Service Technicians, using original manufacturer parts

Wear and tear parts

Materials that wear down during normal operation must be replaced in regular intervals. A timely replacement of wear parts assures continous quality of equipment performance. Our experts know when it is time to proactively replace these items to ensure equipment uptime, constant quality performance and compliance; while avoiding failures.

Spare parts and kits

You need optimal performance with equipment that operates safely, at all times. When there is an issue, you need replacement parts fast. Our spare parts and kits provide you with in-stock availability of the most commonly used parts. This allows your technical team to quickly exchange parts for simple failures and replacements ensuring minimum downtime